{"id":1749,"date":"2022-10-03T13:41:36","date_gmt":"2022-10-03T16:41:36","guid":{"rendered":"https:\/\/eramine.eramet.com\/eramine-sudamerica-s-a\/nuestros-compromisos\/etica-e-integridad\/complaint-and-inquiry-form\/"},"modified":"2025-01-20T12:27:16","modified_gmt":"2025-01-20T15:27:16","slug":"formulario-de-quejas-y-consultas","status":"publish","type":"page","link":"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/","title":{"rendered":"Formulario de quejas y consultas"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h2>\u00c9tica: Una plataforma de denuncias para todos los empleados<\/h2>\n<p>Cualquier miembro del equipo que considere que alguno de los principios o valores del grupo estan siendo violados puede reportarlo a trav\u00e9s de los canales disponibles:<\/p>\n<ul>\n<li>\n<p>Llamando al n\u00famero disponible de manera gratuita: <br \/><strong>00687245800<\/strong> <br \/>Un buz\u00f3n de voz esta disponible 24 horas al d\u00eda, los 7 d\u00edas de la semana.<\/p>\n<\/li>\n<li>\n<p>A trav\u00e9s de la plataforma de denuncia de irregularidades <strong>EthicLine<\/strong> <br \/><a href=\"https:\/\/ethicline.eramet.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/ethicline.eramet.com\/<\/a><\/p>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/ethicline.eramet.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-1152 size-full\" title=\"EthicLine\" src=\"\/wp-content\/uploads\/sites\/10\/2022\/10\/Eramet-IntegrityLine.png\" alt=\"EthicLine\" width=\"200\" height=\"154\"><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/ethicline.eramet.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-2882 size-thumbnail\" title=\"EthicLine QRcode\" src=\"https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-150x150.png\" alt=\"EthicLine QR code\" width=\"150\" height=\"150\" srcset=\"https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-66x66.png 66w, https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-150x150.png 150w, https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-200x200.png 200w, https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-300x300.png 300w, https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-400x400.png 400w, https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode.png 432w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a><\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button-border-radius-top-left:0;--button-border-radius-top-right:0;--button-border-radius-bottom-right:0;--button-border-radius-bottom-left:0;--button_margin-bottom:50px;\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"EthicLine\" aria-label=\"EthicLine\" href=\"https:\/\/ethicline.eramet.com\/\"><span class=\"fusion-button-text\">Reportar Mal Comportamiento<\/span><\/a><\/div><div class=\"fusion-text fusion-text-2\"><h3>Acerca de la denuncia<\/h3>\n<p>La denuncia debe estar respaldada por hechos, informaci\u00f3n o documentos, sea cual sea la forma en que se hayan comunicado, para permitir el debate con el Responsable de Cumplimiento \u00c9tico. El Compliance Officer y el experto en \u00e9tica del Grupo garantizar\u00e1n la total confidencialidad del denunciante y asegurar\u00e1n la imparcialidad y el rigor del proceso de gesti\u00f3n de la denuncia. Proceder\u00e1n a las investigaciones necesarias para verificar los hechos y, si es necesario, tomar\u00e1n medidas para resolver la situaci\u00f3n.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":1744,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1749","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Formulario de quejas y consultas - Eramet Eramine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Formulario de quejas y consultas - Eramet Eramine\" \/>\n<meta property=\"og:url\" content=\"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/\" \/>\n<meta property=\"og:site_name\" content=\"Eramet Eramine\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-20T15:27:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-150x150.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/\",\"url\":\"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/\",\"name\":\"Formulario de quejas y consultas - Eramet Eramine\",\"isPartOf\":{\"@id\":\"https:\/\/eramine.eramet.com\/es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-150x150.png\",\"datePublished\":\"2022-10-03T16:41:36+00:00\",\"dateModified\":\"2025-01-20T15:27:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/#primaryimage\",\"url\":\"https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-150x150.png\",\"contentUrl\":\"https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-150x150.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/eramine.eramet.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Eramine\",\"item\":\"https:\/\/eramine.eramet.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Nuestros compromisos\",\"item\":\"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"\u00c9tica e integridad\",\"item\":\"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Formulario de quejas y consultas\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/eramine.eramet.com\/es\/#website\",\"url\":\"https:\/\/eramine.eramet.com\/es\/\",\"name\":\"Eramet Eramine\",\"description\":\"Eramet group\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/eramine.eramet.com\/es\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Formulario de quejas y consultas - Eramet Eramine","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/","og_locale":"es_ES","og_type":"article","og_title":"Formulario de quejas y consultas - Eramet Eramine","og_url":"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/","og_site_name":"Eramet Eramine","article_modified_time":"2025-01-20T15:27:16+00:00","og_image":[{"url":"https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-150x150.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/","url":"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/","name":"Formulario de quejas y consultas - Eramet Eramine","isPartOf":{"@id":"https:\/\/eramine.eramet.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/#primaryimage"},"image":{"@id":"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/#primaryimage"},"thumbnailUrl":"https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-150x150.png","datePublished":"2022-10-03T16:41:36+00:00","dateModified":"2025-01-20T15:27:16+00:00","breadcrumb":{"@id":"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/#primaryimage","url":"https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-150x150.png","contentUrl":"https:\/\/eramine.eramet.com\/wp-content\/uploads\/sites\/10\/2025\/01\/EthicLine-QRcode-150x150.png"},{"@type":"BreadcrumbList","@id":"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/formulario-de-quejas-y-consultas\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/eramine.eramet.com\/en\/"},{"@type":"ListItem","position":2,"name":"Eramine","item":"https:\/\/eramine.eramet.com\/en\/"},{"@type":"ListItem","position":3,"name":"Nuestros compromisos","item":"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/"},{"@type":"ListItem","position":4,"name":"\u00c9tica e integridad","item":"https:\/\/eramine.eramet.com\/es\/eramine\/nuestros-compromisos\/etica-e-integridad\/"},{"@type":"ListItem","position":5,"name":"Formulario de quejas y consultas"}]},{"@type":"WebSite","@id":"https:\/\/eramine.eramet.com\/es\/#website","url":"https:\/\/eramine.eramet.com\/es\/","name":"Eramet Eramine","description":"Eramet group","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/eramine.eramet.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"}]}},"_links":{"self":[{"href":"https:\/\/eramine.eramet.com\/es\/wp-json\/wp\/v2\/pages\/1749","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eramine.eramet.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eramine.eramet.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eramine.eramet.com\/es\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/eramine.eramet.com\/es\/wp-json\/wp\/v2\/comments?post=1749"}],"version-history":[{"count":11,"href":"https:\/\/eramine.eramet.com\/es\/wp-json\/wp\/v2\/pages\/1749\/revisions"}],"predecessor-version":[{"id":2888,"href":"https:\/\/eramine.eramet.com\/es\/wp-json\/wp\/v2\/pages\/1749\/revisions\/2888"}],"up":[{"embeddable":true,"href":"https:\/\/eramine.eramet.com\/es\/wp-json\/wp\/v2\/pages\/1744"}],"wp:attachment":[{"href":"https:\/\/eramine.eramet.com\/es\/wp-json\/wp\/v2\/media?parent=1749"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}